Le treport wedding & convention centre

1075 Queensway East, Mississauga, ON, L4Y 4C1

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Frequently Asked Questions

Read below our most common frequently asked questions. If you have further inquiries please contact us and we will be happy to answer any of your questions!

DO YOU REQUIRE A MINIMUM NUMBER OF GUESTS TO BOOK AN EVENT?

We do require a minimum of 50 guests but, should you have less we can still accommodate your event with a nominal room rental fee.

IS A DEPOSIT REQUIRED TO BOOK AN EVENT?

Any and all events are subject to a completed, signed and initialed contract completed with all the details of services to be provided. A monetary deposit is required to secure your event date, room, and services. Deposit amount varies on the minimal value terms of the contract. Deposit policy is stipulated on the terms & conditions of the contract.

CAN I HOLD A DATE PRIOR TO BOOKING?

We understand that during your shopping process you might need a little time to consider your options or verify dates and additional vendor’s availability. It is for this reason we gladly accommodate holds for a moderate amount of time. Keep in mind dates on hold are not considered bookings and that all holds are released once the moderate time has passed.

CAN MY ROOM CHANGE ONCE I BOOK?

The room you have contracted to book remains yours as long as you can obtain the minimum guarantee specified on the contract. Should your final guest count be below your guarantee, Le Tréport reserves the right to relocate your event to a more suitable room based on the final number of guests. However, if your number of guests increase we will attempt to accommodate your event in another room whenever possible.

WHEN IS MY FINAL MENU, TIMES, & DETAILS DUE?

All events must be completed with menus, times of arrival & service, colour of linens, bar details, and vendor requirements no later than one month prior to your event.

WHEN IS MY FINAL GUEST COUNT & COMPLETED FLOOR PLAN EXPECTED?

All events must submit final guests count 10 DAYS prior to the event. This count includes a break down of adults, children, vendors, etc. All dietary restrictions requests are also required to ensure we are able to accommodate you and your guests. Your final guest count is confirmed with a completed floor plan. Floor plans must also indicate all set up requirements (ie. Cake tables, gift tables, presenter’s tables, high chairs etc.).

CAN WE COME DECORATE OUR ROOM THE NIGHT BEFORE?

All events can come in the day of event to set up their event. You can contact your coordinator the week of your event to confirm all times of vendors arrival times. Should your event room be available the day prior a nominal set up fee will be applicable.

WHEN IS PAYMENT DUE?

Balances on all events are due prior to the event date. Your invoice will be sent to you once final numbers are submitted the 10 DAYS prior. Payments can be made by cash, Interac or bank drafts and certified cheques. Visa or MasterCard payments are subject to a 2% administrative charge.

IS THERE A SOUND SYSTEM IN MY ROOM WE’RE ABLE TO USE?

There are NO sound systems installed in any rooms. All speakers / sound system must be provided by you or your DJ/Band. This includes all extension cords, microphones, adapters, and any additional equipment they may need.

DO YOU ACCOMMODATE DIETARY RESTRICTIONS AND CHILDREN?

We do our best to accommodate all dietary restrictions. Most common allergens should not be a problem but there has been requests for extensive dietary need that we could not accommodate. All dietary restrictions must be submitted with final numbers to ensure which can be accommodated. Children meals are available and are accommodated.

ARE WE ABLE TO BRING IN OUR OWN FOODS OR SWEETS?

Any and/or all outside foods must be approved prior to your event. All foods are subject to a signed independent catering waiver.

ARE WE ABLE TO USE THE PROJECTOR & SCREEN(S) IN THE ROOM?

Projector & Screens are contracted through an independent Audio Visual company and are available at an additional cost. These request must been done prior to the event and paid.

WHERE DO MY GUESTS PARK?

There is ample free parking surrounding the building, front, side, and back.

WHEN DO WE HAVE TO LEAVE THE ROOM?

We ask that all persons, décor, and any personal items are vacated from the facilities 45 minutes after the event end time.

CAN WE LEAVE OUR BELONGINGS THERE FOR THE NIGHT?

All items must be cleared out from the facilities at the end of the event. Le Tréport is not responsible for any lost items.

IS THE BAR CLOSED DURING DINNER?

The bar is opened throughout the event unless requested to be closed by you. Please let your coordinator know how you want to set up your bar times.

CAN WE USE ANY VENDORS OR JUST YOURS?

You can use any vendors you choose to hire. Our preferred vendors do offer our clients a preferred rate. Our vendors have extensive experience working within our venue.

ARE WE ALLOWED TO USE CANDLES?

All candles must be approved prior to your event. Candles must be encased in a non flammable holder. Le Tréport does highly recommend LED candles.

HOW LONG DOES IT TAKE TO SERVE DINNER?

Dinners vary in timing. We strive for efficient service but at times with event itineraries this becomes delayed due to performances or scheduled events. A schedule of 30 minutes per course is a good guideline.

HOW LONG IS THE ANTIPASTO BAR SERVICE?

Antipasto bars vary in size and time, we do recommend an hour minimum but larger events require more time. Please take in consideration take down time, which is approx. 20 minutes.

DO YOU CUT OUR WEDDING CAKE?

We definitely can cut your wedding cake, no fee attached. Please advise your coordinator how and when you wish to have this service.

DO YOU INCLUDE DECOR AND CENTREPIECES?

Le Tréport does not participate in any décor and centrepieces. All events are responsible for there own décor and centrepieces. However, please speak with our event coordinator for insights on new trends and preferred vendors.